1. Who Are We?
Your Fragrance Online, is a e-retailer that specialises in selling male, female and unisex fragrances.
2. What types of fragrances do we sell?
We sell a wide range of sought after fragrances for men and women, our catalogue includes popular designer brands and celebrity fragrances. We carefully curate our selection, to provide customers fragrances you are seeking and will enjoy.
3. What is our return policy?
We have a 14-day return policy, you can indicate your intent to return within 14 days of receiving your order. You have a further 14 days after indicating your intent to return your order or arrange collection. Click link to see refund policy.
4. What shipping courier and service do we use?
We ship items using only Royal Mail tracked service, orders are dispatched within two working days of being placed.
5. Do we ship items abroad?
We only ship to a UK address.
Fragrances contain alcohol or flammable liquids, making it a restricted shipping item, we do not ship internationally.
6. What payment methods do we accept?
Visa, Mastercard, Maestro, Discover, Diners Club, PayPal and Bank Transfer.
We do not see your card details, please buy in confidence.
7. Order confirmation or our emails not received?
Please check your email junk folder.
8. Your question not listed?
We will gladly answer any of your questions. Please use the contact form, instant chat, text/WhatsApp 07950 946914 or email contact@yourfragranceonline.co.uk